Who to contact to provide feedback for bose sleepbuds

[StrutIt]

Hi all, I am trying to prioritise sleep and using as much means as I can in tracking and getting quality sleep.

Andy_B - I have tried messaging you but apparently you do not appear on the message list.

Is there any way to communicate with mods who are employed by Bose?

[Andy_B · Accepted solution]

Hey Strutlt,

Thanks for your message and welcome to the Bose community.

While we're a public discussion forum here at the Bose Community, you can reach out to the Community Admin HERE with direct questions.

Should you require assistance with specific products then we encourage you to reach out directly to our dedicated product support teams. Visit our website HERE, select your region and use the "Contact Us" feature at the bottom of the page.

Let me know if you have any follow-up questions here!

Kindest,

Andy B - Community Support

[ace_v]

Hello, moderator. Can I get clarification as to why my thread (with a similar topic) was locked without explanation? It's a fair request given the lack of progress towards fixing the issues with sleep buds.

https://community.bose.com/t5/Sleepbuds/Is-there-a-way-to-contact-Bose-engineers/m-p/225698#M3492

[StrutIt]

Hey there Andy!

I've tried the contacting my local region, I've filled in the form, but no response - 2nd week now.

Obviously I'd like to share my feedback privately with Bose and would prefer to have it private.

Who would be the best to PM about these sleepbuds?

[Vicky_W]

Thanks for getting back to us StruIt. 

Can I please ask which region you are in so that we can assist further? 

Many Thanks, 

Vicky W 

[StrutIt]

Hi Vicky! Australia

[QC-Kiwi]

I'd check that you email got sent / was received. I've had some rapid replies over the last few days from Australia.

[StrutIt]

Hey QC!

It was a form that I filled out on the Bose Australian website. Probably no way to check if it's been sent or not.

[Jessie_O]

Hi StrutIt, 

Thanks for the information! 

You can expect an email from the Community Admin so you can direct your feedback with them. 

If there is anything else, Of course, please reach out to us again. 

Kindest, 

Jessie O 

[QC-Kiwi]

That is what I used originally and it worked fine.