May 25, 2020
it worked perfectly fine in the first 3 days. after that they are not synced anymore. only one earbud will connect to phone.
Thank you for posting and welcome to the Bose Community!
Bose does not manufacture a headphone called the tws-5. If you are unsure of which product you have, you can use our product identifier tool here.
We look forward to hearing back from you with further information.