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Apr 8, 2020

sleepbuds don't work

The case is fully charged.  The little line under the earbud is lit. When I hit the play arrow, it seems fine but I am getting no sound.

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Re: sleepbuds don't work

Hi Olabam,

 

Thanks for reaching out, sorry that you're not getting audio from your Sleepbuds.

 

Does this occur with every device you connect to?

Does the Bose Sleep app show that there is a secure connection between the two buds?

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