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Sep 22, 2018

Bass module 700

for information is it normal when you do a 5.1 surround test at the time of the test for the bass module there is no sound coming out of the bass module? I try the same test with accoustimas 10 with Yamaha amplifier and at the time of the test of the bass module all work. It's normal ? Because i have a weak bass and i search a solution.
Community Manager

Re: Bass module 700

Hi timic998,


Thank you for writing in!  Sorry to hear about the poor bass but would be happy to help you!


  • When you first started setting up the system, were you able to connect the bass module to the soundbar in the Bose Music app?
  • There should be a part in the calibration for the bass module to play a tone to calibrate to the room.  Have you tried rebooting the system by disconnecting power from the bass module and soundbar?
  • If this doesn't help, let's try factory defaulting the system.  The steps for this process can be found HERE.


Let us know how it goes!


Warm Regards,

Tony A - Community Support