Community Manager

Re: Bose 500 and Amazon Music in Canada

Hi Mandy525,


Thanks for writing in!  


It looks like Amazon Music is not a supported music service in Canada at the moment, however Spotify should work.  If it's still not working with Spotify, do you have a premium Spotify account?


***UPDATE 12/6/18***

Development has confirmed that you can utilize Amazon Music services through the Alexa functionality of the Smart Home speakers in Canada.  You just want to make sure that Amazon Music is the default media service in the Alexa app.  


Warm Regards,

Tony A 

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Re: Bose 500 and Amazon Music in Canada

So, just to confirm: amazon music does work through alexa on the speaker but is not supported by the Bose music app?
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Re: Bose 500 and Amazon Music in Canada

Hi nadrojnad,


Correct.  Amazon Music via the SoundTouch App is not available at this time.  If it becomes available we will notify the community via a stickied post.


Best Regards,

Brandon - Community Support