I'm trying to manually update my HS300 and downloaded the necessary file from here. https://www.bose.com/en_us/support/article/updating-your-home-speaker-300.html. However whenever I try to update I get this error message. "Failed validation of signature files" Has anybody successfully updated their HS300? Thanks.
Thanks for posting. I am very sorry to hear that you are having this issue with your Home Speaker 300.
I would highly recommend getting in touch with our Customer Service Team via clicking this link. Then kindly scroll and select your region, once this is done please scroll to Contact Us. The team will be on hand and ready to help.
Hector B - Community Support
Thank you for your patience regarding this. Please perform a product reset and attempt to manually update the speaker again.
This can be done by turning off the product and unplug it from power for 30 seconds. When power is reconnected, a tone is heard from the product.
That doesn’t work. And two customer reps I talked to the other day didn't help either. But I was able to setup the speaker via manual upate yesterday. Thank you though.