Highlighted
Community Manager

Bose Music App and Speaker Firmware Update Available November 14th

Header_04EA-1028x320.jpg

 

On Wednesday, November 14th, we will deploy updates for the Bose Music app, as well as all existing Bose smart speakers.  These updates include a number of feature enhancements, bug fixes, and stability improvements.  A key feature addition is Spotify content access for Alexa users.

 

Release Timeline:

 

November 14

 

Bose Music app updates in both Apple App store and Google Play store

 

All internet-connected Home Speaker 500, Soundbar 500 and Soundbar 700 systems

 

Versions:

 

Android: 

App: 1.2.2

Available: Nov 14

 

iOS: 

App: 1.2.2

Available: Nov 14

 

Soundbar 500:

 Firmware: 2.1.7

Available: Nov 14

 

Soundbar 700:

Firmware: 2.1.7
Available: Nov 14

 

Home Speaker 500: 

Firmware: 2.1.7

Available: Nov 14

 

Speaker Features:

 

Spotify for Alexa

 

  • Customers using Alexa will now have access to streaming Spotify content in supported countries
  • As with Spotify via the Bose Music app, customers will need Spotify Premium accounts to access this feature.

 

Alexa voice functionality in more regions and languages

 

  • Alexa voice functionality will now be available in the following countries and languages for Bose smart speakers 
    • Italy – Italian
    • Spain – Spanish
    • Mexico – Spanish

 

Alexa announcements support for Bose smart speakers

 

  • Announcements via Alexa will now be supported on Bose smart speakers where Alexa is available

 

  • Users can ask Alexa to make announcements on all compatible Alexa enabled devices on their account, like a one-way intercom using commands such as
    • "Announce [Your message]."
    • "Broadcast [Your message]."
    • "Tell everyone [Your message]."

 

Auto wake to optical source – Soundbar 500/700

 

  • Added ability for Soundbar customers to automatically power on their Soundbar when audio is detected through the optical cable

 

App Features:

 

New Home Tab

 

  • Due to low customer engagement with ‘Popular on Bose’ and ‘Greatest Hits’, we have decided to remove these features from the Bose Music app.
  • Recently Played is now visible in the “Home” section of the source list along with the speaker presets

 

Alexa stream stealing

 

  • If a customer is streaming content from Amazon Music and the audio stops because someone else using the same account starts streaming to another device, the Bose Music app will now present a screen that allows the customer to re-establish the stream on their Bose smart speaker

 

Added Soundbar Accessory Controls – Android

 

  • Android users can now temporarily disable or enable their connected accessory surround speakers or bass modules

 

Added power-on sync for Soundbars – Android

 

  • Android users can now sync a 3rd party device to power on when their Soundbar 500 or 700 system is powered on

 

Bug Fixes:

 

Correct image for Bass Module 500

 

  • We fixed an issue causing the Bose Music app to show an image of a Bass Module 700 instead of a Bass Module 500 when paired to a Soundbar 500 or 700

 

Connection to speaker error message

 

  • We previously presented a message indicating that the connection to the speaker had been lost after the Bose Music app had been idle on the mobile device for a period of time.
  • We have adjusted the timing for this message to keep customers from being concerned as we re-establish connection to their speakers. The message will now only appear if we are not able to re-establish a connection after 30 seconds

 

Remote pairing improvements for Soundbars

 

  • We have made further improvements to the remote setup flow to make the process clearer and easier for customers

 

Updated translations

 

  • We fixed some translated text in some app screens