Mark3180
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Nov 26, 2019

Bose Sounbar 700 remote sensitivity issue

HI THERE,

 

JUST PURCHASED BOSE SOUNDBAR 700.

I HAVE FOUND THE REMOTE IS FAR TOO SENSITIVE WITH MY SAMSUNG SMART TV. SEEMS TO DOUBLE CLICK EVERYTIME I USE IT TO NAVIGATE. I HAVE TRIED TO PRESS SOFTLY BUT HAS NOT HELPED. 

 

DOES ANYONE HAVE A POSSIBLE SOLUTION?

 

THANKS IN ADVANCE MARK.

1 REPLY 1
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Moderator

Re: Bose Sounbar 700 remote sensitivity issue

Hello Mark3180, 

 

Thank you for reaching out via the Bose Community. Welcome to the site. 

 

I'm sorry to hear you have had issues with your Soundbar 700's remote control. This isn't an issue I have personally come across before, but I'd be happy to offer you some general troubleshooting tips you can try in the hope it resolves the problem. 

 

1. Try reinstalling the batteries.

2. Re-associate the remote control to the soundbar.

 

If the issue continues, I'd encourage you to reach out to local support here to seek a replacement.

 

Kind regards, 

 

Jeff G - Community Support

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