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Ewaern
Participant
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Registered since

Dec 26, 2018

Bose Soundbar 700 Universal Remote and Sony TV (65XF7005)

I can’t get the app to register my TV (Sony KD-65XF7005) in the remote. When I try to add it manually it doesn’t work, think it can’t find the model. Any idea how to make it work?
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Tony_A
Community Manager - Retired
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Mar 15, 2018

Re: Bose Soundbar 700 Universal Remote and Sony TV (65XF7005)

Hi Ewaern,

 

Thanks for writing in!  Sorry to hear about the programming troubles, but would be happy to help!

 

The codes for the third party products are hosted in the cloud and it may be a communication issue.  Have you tried rebooting the system and the router by disconnecting power for 30 seconds?  Does the programming work with any other devices. 

 

Let us know if this helps!

 

Warm Regards,

Tony A - Community Support