Bose app requires sign in every time

Audible Advocate

Re: Bose app requires sign in every time

Clearing the app cache and data seems to help so far.. will keep an eye on it. 

Quiet Contributor

Re: Bose app requires sign in every time

Brandon, it seems to work for me.

thanks for your help.

 

Ed

 

Quiet Contributor

Re: Bose app requires sign in every time

since the last update this problem is back again,

already cleared the cache, but app keeps asking for login.

 

any ideas to fix this ?

 

thanks!

Highlighted
Moderator

Re: Bose app requires sign in every time

Hi Beverwaard, 

 

Thanks for getting back in touch, I'm sorry to hear the issue has returned since the last firmware update.

 

As you have tried clearing the Cashe and this has not resolved the issue, I would recommend to uninstall the Bose Music app and re-installing. Please be aware that if you have set your Home Speaker's sharing mode to private, you will need to factory reset your speaker to reconnect it back to the app. follow this link for instructions to do so - Factory Reset Home Speaker 500

 

If you could keep us updated with this to see if this resolves this issue, I would greatly appreciate it.

 

Many thanks

 

Leon_C - Community Support