Display screen on Bose 500 speaker does not show album artwork anymore
After I play the first selection on the Bose Home speaker 500, the album work disappears. If I make another selection right away, the album artwork no longer appears. The selection does play but the screen remains blank no matter how many times I request other selections. Album artwork only reappears if the speaker shuts down after use and I request music later on.
I have read previous postings and I have done the suggestions that people have suggested. I have either unplugged the unit and reconnected the plug into the outlet or I have done a factory reset. It still does not show the album artwork after the first selection.
It seems this problem exist when I make request for music. These selections either are from amazon music, pandora, or sirius xm.
Another problem that I have is to request the speaker to play my preset stations. If I ask for it by voice command, the speaker will not play it. I have to go up to the unit and press the selection button on the top of the unit. Is there a way to give a voice command to request the preset station or do I have to press the button on the top of the speaker? When I bought the unit, there was no remote control sold with the unit.
If anyone could provide help with both issues, it would be very much appreciated.