Apart from the crazy loud alarm volume issue which another user also experienced and raised, I’m having trouble getting the alarm to wake me with music. If I tell Alexa to wake me with a particular radio station or amazon music, it shows that it is playing the radio but I hear nothing. If I tell Alexa to stop then it starts the alarm tone instead (at the crazy loud volume). When I stop the alarm, I cannot turn off the device. I need to ask to turn on music again first before I can tell Alexa to turn off the device. I really need a fix for this. I bought it as a radio alarm clock. While the sound is great, I won’t be keeping it if this doesn’t work.