The Bose Community Forum was launched at a time when robust online support was not available for Bose customers. Over the past several years we have added new online service channels that provide a more interactive and complete digital experience. Additionally, we have enhanced the My Bose Account capabilities to deliver a more personalized and self-service experience. As a result, Bose has made the decision to close Community Forum for Consumer electronics products on September 30th. The Bose Pro portion of the Community will still operate as usual.

Please visit our support homepage to experience one of our many other digital service channels or simply use your Community log-in credentials to sign in to your My Bose Account to view your orders and view support options.

Thank you to all who have contributed and benefited from interacting in our Community. We look forward to continuing to serve you online.

Bose Customer Service Team
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Sep 30, 2020

Home Speaker 5oo laute Kratzgeräusche

Hallo zusammen - Seit 2 Wochen nutze ich den HS 500. Die 1. Einrichtung war soweit OK. Seit kurzem habe ich allerdings laute Kratzgeräusche beim Starten der Box. Verknüpft ist google Assistent, spotify und tunein. Egal, ob Sprachkommando, playlist oder Radio, sobald der Lautsprecher aktiv ist fängt das Kratzen an. Habe bereits die App neu installiert, Wlan neu, Box reset, Sprachassistent neu verknüpft. Leider alles ohne Erfolg. What to do? Wer kann helfen? VG Hans-Georg