Home speaker 500 not displaying on app when sound bar 700 is on
I am new on here, so please bare with me.
i am having issues with the home speaker 500 not being available over the WiFi network, as well not displaying on the Bose music app, when trying to play music through various music apps (Apple Music, amazon music, Spotify) when the sound bar 700 is on standby.
the speaker will still play radio stations and react to instructions giving to Alexa. Suggesting that the speaker is connected to the WiFi.
Now when I turn the sound bar 700 off at the plug, the home speaker 500 will then display on the all the apps mentioned above, and play over airplay.
this has been happening for sometimes now. I have contacted Bose on numerous occasions and they said to return the home speaker, which I never got around to. My bad.
thanks for reading and helping.
stay safe, be seeing you 👌