May 27, 2019
May 28, 2019
Thank you for reaching out and welcome to the Bose Community.
We have merged the thread you commented on about the crackling issue with another as we like to keep all relevant topics together for ease of users adding comments and feedback.
We are looking into this crackling issue, in the meantime, If you could attempt the following troubleshooting steps and let us know how you get on that would be great:
We look forward to hearing back from you.
May 28, 2019
Feb 19, 2019
Thank you for taking the time to comment in our Community Forums. I would like to repost a comment from my colleague Andy B:
Thank you for your continued feedback. Our development team are aware of your concerns and actively working with the great feedback that our users are providing to isolate the root cause of the issues you are experiencing.
To reiterate, here are some troubleshooting steps that we'd like our users to try and relay their results:
Should the issue persist, please contribute to this thread to the outcome of the above troubleshooting and the following information:
As we receive any further information we'd love to share this directly with our Community members. At this time, your continued patience is appreciated.
We thank you all for your patience and understanding at this time.