Oct 24, 2018
[...] No need to post troubleshooting tips here, the poor customer reviews across Amazon, Best Buy, and your website speak for themselves. [...]
Best Buy - Bose Soundbar 700 - 302 Customer Ratings - 22. February 2019
And 90 percent of customers would recommend the Bose Soundbar 700 to a friend (272 out of 302). Unbelievable, all these Bose FanBoys. Dégueulasse! Or fake ratings?
It seems that they've already released the update for the Soundbar.
The update file from the following link is a file from february 2019:
Oct 14, 2018
Thank you for your interest in the latest firmware updates. The latest update is a minor update that updates the legal disclosure for the software. When we have more information on the major firmware update that was mentioned earlier, we will be sure to inform everyone as soon as we hear anything. We thank you for your patience and hanging in there while we make sure everything is ironed out!
Tony A - Community Support
A solid red LED bar indicates a system failure. If they have already tried a basic reboot or factory default, it sounds like something may have failed during the install process and I recommend having them reach out to their local support team. Just click HERE and select your country and Contact Us at the bottom of the page.