El Tano
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Dec 28, 2018

Smart home speaker 500 ...Alexa not working in Argentina ???

Hi, I buy this device and I can not use the main function for which I buy it..... :smileysad::smileysad:
when do you think Alexa is going to start working in Argentina?
 

 

6 REPLIES 6
Community Manager

Re: Smart home speaker 500 ...Alexa not working in Argentina ???

Hi El Tano,

 

Thanks for posting in the Community!

 

The Alexa voice functionality is not available globally, but we are working with Amazon to get this feature enabled in other countries.  As soon as we add more languages and countries, we'll be sure to update the Community.

 

Warm Regards,

Tony A - Community Support 

Robertbo
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Jan 4, 2019

Re: Smart home speaker 500 ...Alexa not working in Argentina ???

Hi

I bought recently a Bose 500 with Alexa and doesnt work in Argentina

But i have Alexa echo dot and Alexa Spot in Argentina and work perfectly well

I don't understand!! ....

enri
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Jan 2, 2019

Re: Smart home speaker 500 ...Alexa not working in Argentina ???

I solved setting it up using a VPN connection based in a supported country


@Robertbo wrote:

Hi

I bought recently a Bose 500 with Alexa and doesnt work in Argentina

But i have Alexa echo dot and Alexa Spot in Argentina and work perfectly well

I don't understand!! ....


 

El Tano
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Dec 28, 2018

Re: Smart home speaker 500 ...Alexa not working in Argentina ???

you have the step by step of how to do it? since I'm not very good at this
Thanks
Azkal324
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Jan 6, 2019

Re: Smart home speaker 500 ...Alexa not working in Argentina ???


@enri wrote:

I solved setting it up using a VPN connection based in a supported country


@Robertbo wrote:

Hi

I bought recently a Bose 500 with Alexa and doesnt work in Argentina

But i have Alexa echo dot and Alexa Spot in Argentina and work perfectly well

I don't understand!! ....


 


I am interested in how you did this. Could you tell us the how you did this and which vpn you used? 

Thanks

Quicky075
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Jan 6, 2019

Re: Smart home speaker 500 ...Alexa not working in Argentina ???

Hello there !

Same problem in Belgium ! Unable to use Alexa (only with Bose but works fine with Amazon devices ;-)) Then what's the point of selling a "smart" speaker if it is not "smart" ??? Bose is making fun of us ! They shouldn't sell a product worldwide if they don't have agreement to use it worldwide ! It's like selling a product with 110 Voltage in countries when you only get 220 ! For the moment, I really feel that the only "smart' one is Bose who sold me a regular soundtouch (without the ability to link to existing soundtouch) but more expensive ! I can only invite you to go back to Soundtouch (cheaper and more compatible with existing installation) !