I own a LG OLED55C8 TV and a Bose Soundbar 700 + Bass module 700.
I have added the LG tv to the Bose remote, but when I press the Home or Menu button on the Bose remote it will always show the settings menu of the LG tv.
In this way I cannot access the Smarthub of the LG TV.
Can this fixed such that the Bose remote Home button will access the Home menu of the TV (including SmartHub) and the Menu button will show the settings menu of the LG tv?
See below picture.
Oct 25, 2018
Mar 15, 2018
Thanks for writing in!
I can certainly put in a feature request for you regarding this! This is a tough one because the universal remotes were designed to control thousands of third party products. Because of this, not all the buttons will map over 100%.
I found another issue with the universal remote pause/resume button.
When I watch Netflix and pause the movie, then it will not pause (nor resume). It looks like the pause/resume button on the Bose remote is not programmed to do this.
I have to use the original LG remote again to pause/resume the movie. It is the rotation knob on the LG remote that needs to be pressed.
Can you please fix this as well? See below picture.
Thanks in advance.
Thanks for the question.
There are no further updates on this ticket.
The issue that you are having sounds different from what Atlantis was experiencing.
Have you gotten control of your system back? Did you try any troubleshooting steps to resolve this?
Let us know.
Brandon - Community Support
Jan 19, 2019