Dec 5, 2016
Thanks for the posts.
Alexa Routines are not officially supported on Bose Smart Home right now, however we are always working to add new features to our devices.
We will update the community when new features are available.
Brandon - Community Support
Nov 24, 2018
We just want as customer to know when it will be available. The Bose 500 and 700 are alexa built-in only on the paper, routines are essential.
I have the same discussion on the French Bose community, with the same answer: "we keep you informed". I bought the whole system, Bose 700 + bass module + surround speakers so I have a premium system but not fully operational ( and I'm not talking about Google assistant integration...).
As customer we need a minimum of visibility, don't you think?
Jan 8, 2019
I got my new Soundbar 700 and setup the routine with new smart bulb. First time it worked without alexa having to say "audio commands are not supported on this device". I created successive routines on the smart bulb it started to say "audio commands are not supported on this device". I deleted all the routine and tried again but no luck. After that what ever I do I get this phrase as soon as I execute the routine.
This is really annyoing and hope this gets fixed soon.
Nov 25, 2018
As Brandon said, Routines are not currently supported. We have noted your feature request for development and when we have more information we'll share it here!
Greg - Community Support
Jan 10, 2019
Same issue here, routine itself works but my bose 700 says routines arent supported.
LOL @ bose generic response and clearly not reading the issue at hand.
Thanks for posting. I' like to explain in more detail. There is a difference between "officially supported" (meaning full integration with the feature functioning as intended by Amazon) and "works, but not well" (meaning the feature does something but isn't complete or fully functional). As Routines are not currently supported, regardless of whether they partially work, we are unable to offer any technical guidance until such a time as they are integrated. I hope this helps!
Jan 19, 2019