Thanks for posting and welcome to the community. I am deeply sorry to hear that you are experiencing this issue with your system and would love to assist you further.
So that I can assist you more accurately can you please answer the following:
Have you attempted any troubleshooting steps so far?
Have you done anything to your router recently?
Is this your first time setting up the system?
Have you attempted to set the Soundbar up with another device?
I look forward to hearing back from you.
Hector B - Community Support
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