Thank you for taking the time to post and welcome to the community.
I'm sorry to hear that you are experiencing issues programming your remote. I have included a LINK HERE that should help you in the process.
Let me know how it goes!
Jessie O - Community Support
Feel more. Do more. Be more. Come check out my profile here. New to the community? Check out the Getting Started board. Help others find answers to your questions by clicking on 'Accept as Solution' at the bottom of a reply. If you see a post you like, make sure to give it a thumbs up!