Universal Remote, trying to pair new devices
Recently purchased the Soundbar 700, aweswome by the way!
Waited for the update in order to fully utilise my remote with other devices.
After a few hours of customer service treatment, it was all to no avail, was even informed that I cannot connect to my viewing box but I CAN connect my other remotes to the Soundbar! Not what I am after in a universal remote, so, undettered, I soldiered on.
Firstly, we have a 'Freesat' viewing box. I have tried pairing with both the manufacturer of the box (Humax) and the term 'Freesat. Eventually after a few attempts it found the 'Freesat', ie I was able to turn it off from the app. It ended there, the remote will not work my viewing box.
Before I start the second area, bear with me while I briefly talk you through my setup...
Panasonic TV, Soundbar is connected to HDMI 2 (ARC). Freesat and Xbox are connected through the TV via other HDMI connections, all of which are HDR compatible. Now, apparently I can also pair my Xbox to the remote, it states this on your website. All I wish to use this for is when watching films on it. I am unable to do this for unnknown reasons.
Now it is rare for me to use forums, but I have now exhausted all efforts and am stuck, I cannot figure this out! Anyone out there with the same problem? Anyone that has sorted it out? Is my setup wrong?