MaxSterling
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Jun 12, 2021

700 Soundbar no speech sound for PS5 Ratchet Clank? Help

My ps5 is connected to my Bose 700 soundbar through the arc on my LG tv and for some reason  the dialogue sound is very faint or non existent. This is only happening with the new ratchet and clank game no other games have had this issue. I tried using the tv internal speakers and there is no issue.

 

 

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Jessie_O
Moderator

Re: 700 Soundbar no speech sound for PS5 Ratchet Clank? Help

Hey MaxSterling, 

 

Thanks for your post. Welcome! 

 

this is a very strange issue especially since you are only experiencing this with one game. Have you tried looking at the games' settings? There may be something there that could help. 

 

I would recommend trying some headphones as well. this will help us determine if this is an issue specific to that game or the audio processing. 

 

I look forward to hearing from you!

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NeonsNight
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Nov 4, 2018

Re: 700 Soundbar no speech sound for PS5 Ratchet Clank? Help


@MaxSterling wrote:

My ps5 is connected to my Bose 700 soundbar through the arc on my LG tv and for some reason  the dialogue sound is very faint or non existent. This is only happening with the new ratchet and clank game no other games have had this issue. I tried using the tv internal speakers and there is no issue.


My guess is the TV is outputting an audio format either incorrectly or it's sending one the SoundBar cannot decode properly. I made a guide that helps people know what it can and cannot support. I would check it out and change the audio out to something the SoundBar supports for the cables you are using.

 

I hope that this helps answer your question. Let us know what you end up doing 🙂