After soundtouch 30 software update ,speaker doesn't turn on or shows power

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Quiet Contributor

After soundtouch 30 software update ,speaker doesn't turn on or shows power

Hello , I just bought soundtouch 30 and after configuring soundtouch app , the app asked for a speaker update which I did or it got automatically updated , I don't remember now. After speaker update the system is not powering on and the sound touch keeps looking for speaker. The system is connected to the power but I am not sure what has happened to the system.
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Moderator

Re: After soundtouch 30 software update ,speaker doesn't turn on or shows power

Hi Saurabh,

 

Thanks for posting. I am so sorry to hear about that. Could I ask, does the speaker get any lights? Is there any indication that the speaker is plugged in?

 

Please come back and update us when you can.

 

Regards,

 

Tony G - Community Support