Alexa issues on portable smart speaker
Having had the new Bose Smart portable speaker for about three months now. I have issues with it from day one but seemed to get it working until today. The Alexa element is a very poor add on but I need to say sound is fab. Going back to Alexa, my smart phone has all the details but the smart speaker doesn't play anything it's asked.
During lockdown I can't even go to a store to show them the issues I have so I'm now left with a block of black metal, so I'm hoping someone can help me
I've rebooted it three times, uninstalled all the relevant apps on the phone and still nothing. When asked to play, tracks from my Amazon music account and any tune in radio she just says mmm to do that enable the skill in your app and them discover devices. I can use the app through the phone to play through the smart speaker.