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May 19, 2020

Alexa on Bose Portable Home Speaker

New Bose device. Installed as instructed. Everything works except aspects of Alexa. If I ask her to play Spotify (which is connected and works perfectly from my phone app), she yells me to Activate the relevant Bose Skill in the Alexa app. Which I had already done. Other aspects of Alexa seem to work normally. Is this an issue for Bose, Amazon or Spotify? Any help would be most welcome.  (I already have a Bose 500 on the same network which works fine with Alexa).


Re: Alexa on Bose Portable Home Speaker

Hi BillGA, 


Thank you for reaching out to us and welcome!


I'm sorry to hear of the issues you are experiencing with your Portable Home Speaker, I'll be more than happy to help you! 


Have you selected Spotify as your main Music Service? You will need to do this in the Alexa application. 


Let me know how it goes! 




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