I have been using my Bose Smart Home 500 for the last number of months to stream music from Amazon Music Unlimited using Alexa Voice Commands, without any issues.
Suddenly today when I ask Alexa to play music it says "to do that first enable skill in alexa app, the ask to discover devices".
I have unplugged / plugged in the speaker multiple times.
removed and restored the bose app. deleted the speaker from the Alexa app and reinstalled it.
Disabled and re-enabled the skill. Deleted and Reinstalled the default music service.
Deleted and reset everything that i could think of. Nothing. Alexa voice commands do not work to play music. I can play music via bluetooth, the alexa app, and the bose music app. Just not via voice command.
Please help. Using this voice command feature is one of the main reasons that I have this speaker.
Smart Home 500
What devices were you using that were affected and what version are they on (e.g. Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)
Detailed description of the issue and steps to reproduce
What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.)
When did you start to experience the issue? Did it work correctly previously?
Any troubleshooting steps you took