BOSE 700 Remote won't light up! No backlight when picked up or moved/shaken...

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Silent Starter

BOSE 700 Remote won't light up! No backlight when picked up or moved/shaken...

My remote wont backlight when I shake it anymore, it didnt at first then I hit a button and must have made it work, now it wont again???  Most annoying to try and change anything when its always black until I hit (usually the wrong one) a button.. Help before I smash it in the street!

2 REPLIES
Moderator

Re: BOSE 700 Remote won't light up! No backlight when picked up or moved/shaken...

Hi JMazz,

 

Thanks for the post, and I'm sorry to hear about the issues you're having with your remote control.

 

It sounds like there may be something wrong with it.  I would recommend calling your local support center to arrange for a replacement remote.

 

Please let me know if you have any questions.

 

Best Regards,

Brandon - Community Support

Silent Starter

Re: BOSE 700 Remote won't light up! No backlight when picked up or moved/shaken...

Thank yoou, I will call tomorrow.

 

Jeannie