Hello, I just bought Bass Module 700 and I’m not sure if I’m stupid or what but I think there are issues here, feel free to confirm it.
I only can connect the subwoofer to the soundbar 700 by aux cable because I bought it in Japan and as far as I know wired connection supposed to be stable and safe.
my issues and concerns are,
1. I don’t feel the rumbling and powerful bass just like what I heard at the Bose showroom. I have checked the placement (even measured it), make sure everything plugged properly, changing different power outlets and also done the Adaptiq calibration, but same result.
2. Does bass module 700 has a firmware update too? Or there’s none and never will need any firmware updates? Because I can’t found the device when I want to add the product to my bose music account, hence I can’t receive any updates if there’s any.
Is there anyway to manually update the Bass module 700?
3. Tried adjusting the subwoofer level to +50 and +100, it does different but not enough to rumble the wall, floors or windows around it.
4. No chest thumping. I understand that subwoofer job is to play the lower frequencies but is that normal to not having that thumping sound on certain frequencies?
I have tried playing music, movies from tv and also play music using the music mode from Amazon HD and Spotify.
All same results.
I even factory reset the soundbar 700 just to make sure all clean and fresh setup.