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Oct 18, 2020

Bluetooth connectivity

I am having difficulty connecting my new Bluetooth record player (1byone) to my new Bose Home Speaker 500...any advice? I have read conflicting information that it should work and that it won’t work.

 

Thanks, J

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Re: Bluetooth connectivity

Hey there, Jminehart. 

 

Thank you for reaching out to us and welcome! 


I'm sorry to hear of the issues you are experiencing trying to connect to your record player. I'll do what I can to help. 

 

You may have some difficulty as it sounds as though both products are receivers of Bluetooth signal. To make a stable connection, you will need to have one transmitter and one receiver. However, to be sure, can I take the model of the record player so I can double-check?

 

I look forward to hearing from you!

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