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Feb 7, 2021

Bose 500 home white bar and it doesnt work

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Bose product name




Firmware Version


App Version


What devices were you using that were affected and what version are they on (e.g. Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)

Detailed description of the issue and steps to reproduce


What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.)


When did you start to experience the issue? Did it work correctly previously?


Any troubleshooting steps you took




Re: Bose 500 home white bar and it doesnt work

Hi there @Yomminet, thanks for posting, and welcome to the Bose Community!


In order to best support you with this issue, could you please detail further what isn't working? It sounds as though the light bar is showing white on your Home Speaker 500. Is that correct? If so, could you identify which pattern the light is displaying here.


I look forward to your response.

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