Bose 700 soundbar - cannot activate voice assistant (alexa)

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BV
Audible Advocate

Bose 700 soundbar - cannot activate voice assistant (alexa)

I installed the music app on my Android.

Everything works fine, only I cannot enable voice assistant: I only get the message :"At this moment we cannot access the voice assistant.

I installed the alexa app and linked the skill Bose (not for soundtouch).

When I want to add a device in alex, it does not find the soundbar 700.

How can this be solved ?

1 ACCEPTED SOLUTION

Accepted Solutions
BV
Audible Advocate

Re: Bose 700 soundbar - cannot activate voice assistant (alexa)

Bose support answered my question. Alexa is not available at this moment in the Benelux, it will be available begin next year.
5 REPLIES
Moderator

Re: Bose 700 soundbar - cannot activate voice assistant (alexa)

Hi BV,

 

Thanks for posting in the Community!  Sorry to hear about the troubles, but would be happy to help!

 

  • Can you confirm which country you are writing in from?
  • Is there an error code when trying to access the voice assistant portion in the app?
  • You shouldn't have to add the device in the Alexa app as the Bose Music app should do this automatically if it's available in your region.

 

Let us know so we can further assist!

 

Warm Regards,

Tony A - Community Support 

BV
Audible Advocate

Re: Bose 700 soundbar - cannot activate voice assistant (alexa)

Bose support answered my question. Alexa is not available at this moment in the Benelux, it will be available begin next year.
Moderator

Re: Bose 700 soundbar - cannot activate voice assistant (alexa)

Hi BV,

 


Thanks for updating us. Please come back and let us know if you need anything else.

 

Regards,

 

Tony G - Community Support

Quiet Contributor

Re: Bose 700 soundbar - cannot activate voice assistant (alexa)

Hi Tony,

Which countries in continental Europe does the Alexa integration for the Soundbar 700 work in to date?
Moderator

Re: Bose 700 soundbar - cannot activate voice assistant (alexa)

Hi SP-ZRH,

 

Thanks for the question.

 

It is currently available in Austria, France, Ireland, Italy, Spain, and the UK.

 

Best,

Brandon