same issue. I've tried all the recommended solutions in the other thread and it hasn't helped. I'm sure the module is well made but the software is a joke. I'm going to pickup a 3.5mm cable today to see if that helps. otherwise this thing is getting returned.
Thanks for writing in and all the great troubleshooting you've done already. I'm sorry to hear about the issues, but it does sound like an issue with the system. I'd recommend contacting your local support team by clicking HERE. Just select your country and Contact Us at the bottom.
Tony A - Community Support