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Registered since

Feb 20, 2021

Bose Alexa Not Working in Turkey

Dear Bose Support


Can you please advise when Alexa will be available in your products in Turkey.


I have recently purchased 


Bose 700 soundbar and Bass 700

Bose 500 home speaker

It was advertised on the seller web page that Alexa works at the time of my purchase. When I set the system up, I noted that Alexa is not working and they suggested I contact you directly!!!!!!


Please revert.




Bose product name




Firmware Version


App Version


What devices were you using that were affected and what version are they on (e.g. Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)

Detailed description of the issue and steps to reproduce


What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.)


When did you start to experience the issue? Did it work correctly previously?


Any troubleshooting steps you took