jgxix
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Jan 15, 2021

Bose Home Speaker 500 - Google Assistant Connection Issue

Hi guys, 

I have a Home Speaker 500 that I set up previously which worked fine. Recently, I installed a mesh wifi network in my house with Google Wifi and I did a factory reset on my Home Speaker 500 to set it up with my new wifi network. Everything worked fine except for connecting with the Google Assistant. When I try to set it up according to the steps given in the Bose webpage, I get redirected to my Google Assistant app and then get this message when I try to connect: 

3F83A0B9-BADB-4443-A9E1-C336602B2DFF.png

I simply get the “There may be a problem” message. Hoping to find a resolution — thank you! (I live in the US and Google Assistant has previously worked on my Home Speaker)