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Mar 25, 2020

Bose Home speaker 500 initial update/set up

I have a new Home Speaker 500 and have went through the set up process with the app. I am now on day 2 with it stating that it's updating the speaker on the app. The with light is continuously streaking from right to left on the display. How long does the initial update take? 2 days seems a bit tooo long. 

 

 

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Re: Bose Home speaker 500 initial update/set up

Hi Geverixm, Thank you for your post and welcome to the Community! 

 

Regarding your query, an update normally takes about 20 minutes to perform. Two days is not normal behavior. Try unplugging it for 30 seconds and plugging it back in. 

 

Let me know how it goes! 

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