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Silent Starter
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May 22, 2020

Bose Music App crashing

Any one know how to fix Bose music app, i havent been able to used it for two day every time I open it crashes, I updated my phone but didnt fix the issue.

 

help

3 REPLIES 3
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Moderator

Re: Bose Music App crashing

Hi A&K,

 

Thank you for reaching out to us! 

 

I'm sorry to hear of the issues you seem to be experiencing with your Bose Music app, I'll be more than happy to help you! 

 

Have you tried uninstalling the application and reinstalling it? 

 

Let me know how you get on! 

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Quiet Contributor
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Dec 5, 2018

Re: Bose Music App crashing

I had the same issue for couple of days! 

Already did following:

1. Manually updated sound bar

2. If it’s an iPhone XS, opening the app crashed it. But going immediately to app switcher will open the app. 
3. Finally, reset all settings of iPhone and it fixed. 

You may just want to reset all settings of iPhone (assuming you have an iPhone)! 

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Silent Starter
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Jun 16, 2020

Bose Music App Crashing

Hi, I've recently bought and set up the Bose Portable Home Speaker. During setup the app worked perfectly, but ever since it has been setup the app has continued to crash almost every time at launch. I'm using an iPhone 11 running iOS 13.5.5, and the app version is 3.4.1. The issue seems to be caused by opening the app onto the music selection screen, as the few times that the app has opened, it immediately crashed upon selecting the speaker. I've already tried reinstalling the app and reseting my phone settings as recommended in other posts. Could somebody help me sort this, or pass this onto the development team?