Bose Music app won’t connect my Home Speaker 300
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Bose product name Home Speaker 300
App Version Music app
What devices were you using that were affected and what version are they on (e.g. Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)
IPhone 11 Pro max
Detailed description of the issue and steps to reproduce
Unable to connect the speaker to the music app to enable Alexa.
What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.)
When did you start to experience the issue? Did it work correctly previously?
new model purchased at Christmas and this is my first time trying to connect the device to the app
Any troubleshooting steps you took