Bose Soundbar 500 “Not Available” in Bose Music App
I purchased a soundbar 500 & base 500 module, on receipt of it I successfully followed the setup procedure and all working perfectly - both the system and the app (IOS) together with all functions as expected. A couple of days later my app would not pick up my system, showing it as “Not Available” in the home screen. I tried all of the troubleshooting steps, rebooting, reconnecting etc etc, but no result. Eventually I came across another similar forum on this issue but at setup stage, the suggestion was made to “turn off syncronisation of the wifi 2.4 & 5ghz bands in the hub settings”, I am not overly technically minded but managed to find and do this in my Sky hub settings. Returned to the app - success! It worked, and continued to work for the rest of that evening. The next day.. I have come home and gone onto the app... “Not available” message once again. Can anyone help me with what may be the problem? It is becoming very very annoying as without the app I cannot adjust sound settings, access the full functions etc.