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Drummdogg13
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Jun 7, 2019

Bose Soundbar 700 Audio delay/lip sync issues

Hello - I am running an Apple 4K to
Hisense 65 Class LED H9 Series 2160p Smart 4K UHD TV with HDR
Model: 65H9D PLUS to Bose Soundbar 700 via HDMI ARC. I can’t figure out how to change setting to stop the audio delay/ lip Sync issue? Apple TV and Bose are plugged into HDMI 60hz ports.
6 REPLIES 6
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Moderator

Re: Bose Soundbar 700 Audio delay/lip sync issues

Hi Drummdogg13, 

 

Thank you for your post and welcome to the Community!

 

I'm sorry to hear you are experiencing a Lag. You can adjust this in the Bose Music Application under Audio. 

 

Let me know how you get on!

 

Kindest,

 

Jessie O - Community Support

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New to the community? Check out our Community Guidelines and How to use the Bose Community for helpful hints on getting started.
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Xyz987
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Oct 18, 2017

Re: Bose Soundbar 700 Audio delay/lip sync issues

I'm sure your TV also has a sync function.

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Drummdogg13
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Jun 7, 2019

Re: Bose Soundbar 700 Audio delay/lip sync issues

I tried adjusting the audio delay inside the Bose App but it doesnt help at all.

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Drummdogg13
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Jun 7, 2019

Re: Bose Soundbar 700 Audio delay/lip sync issues

It has a lip sync feature  that is off because tv speakers are off. It has audio delay feature


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Thushan
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Jan 9, 2020

Re: Bose Soundbar 700 Audio delay/lip sync issues

I have the same issue with my TCL P8M TV. I have configured the soundbar to turn on when I turn on the tv. All configuration(CEC, music app) are set up correctly. But every time I turn on the tv(soundbar via the tv) I get an audio delay. I can only fix this by going to audio options of my tv and changing auto to PCM and auto again. I have to do this every time I turn on the tv and the soundbar. Hope this can be fixed in the next firmware.

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Moderator

Re: Bose Soundbar 700 Audio delay/lip sync issues

Hello Thushan, 

 

Thanks for reaching out and welcome to the Bose Community Forums. 

 

I am so sorry that you are having this issue. The steps you have taken with the TV settings are a great start, but I can understand the annoyance in needing to do this every time. 

 

Can I please ask, have you tried the steps mentioned above, in the Bose Music app to resolve this issue? 

 

I look forward to your response. 

Kind Regards, 

Vicky W 

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New to the community? Check out our Community Guidelines and How to use the Bose Community for helpful hints on getting started.