Re: Bose Soundbar 700 HDMI Arc issue
A bit of an update.
I spent a few hours on Friday reading forums and started from scratch with our system. One of the problems I was having was the "receiver" choice was not able to be selected. Someone on the Samsung forum said Samsung was beaming a signal to the TV becasue they want consumers to stay in their ecosystem (who knows?), but I reset the Samsung and deleted it from our network because we have an Apple TV 4k and we really don't need the TV to be "smart". Once I reset the Samsung I was able to select "receiver". I set everything back up and all apps and my apple TV remote were working with the exception that I couldn't figure out how to change the output with the Apple remote which is what I eventually hope to do.
Okay, so everything was finally working for three days straight UNTIL my husband listened to Spotify on the Bose while cooking dinner. We went to watch TV two hours later and we had to start all over again trying to figure out how to get sound. In thinking back historically about this problem, I think it may have something to do with using the app for streaming music becasue I usually do that while cooking dinner each night as well. For some reason it takes the bar offline from the Apple and TV setup. Is anyone else able to relate their issue with the use of the phone app for streaming music and then having the TV sound issue? After going through this I don't believe it is a Samsung issue as other folks on that forum suggest, I think it may be a Bose app issue as well as a conflict of redundancies. If you have your TV setup as "smart" and a streaming device as well as a Cable box, it would make sense that their would be conflicts if each piece wasn't programmed correctly. The problem is, with so many devices and options, how do we get the information for proper programming of our individual setups? Each set of instructions I read of Friday basically assume you just have a TV and their product, which is far from realistic. If we can get organized with sharing our system setups and when the problem occurs and what is done before the problem and after (to get sound back) maybe we can figure this thing out.
Another thing I will investigate is if there is some limitation in our router setup. I'm wondering if there is a WiFi device limit set that goes over the threshold when we use our Bose to stream or maybe an IP/Mac address issue because we have a router and extender. Hey engineers, could this cause an issue? If so would giving the soundbar a static address fix the issue?
We are running:
Bose Soundbar 700
New Apple TV 4K
Verizon Fios HD Cable Box
Sony Playstation 2
No Alexa or Google Voice
HDMI from Soundbar to HDMI ARC
****Streaming Pandora and Spotify to Soundbar - Doing this seem to cause the soundbar to disconnect from the TV audio forcing us to have to unplug everything when we want to watch TV.