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Bose product name
(1.0.7, 4.8.1, 1.7.0, etc.)
(4.1.1, 13.0.2, etc.)
What devices were you using that were affected and what version are they on
(Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)
Bose sound bar 700
Detailed description of the issue and steps to reproduce
My Bose sound bar 700 reboots (I assume that's what it's doing. The sound stops and there is a blinking light for 20 or 30 seconds and then the sound comes back). I looked up flashing white light and it appears to mean that the unit is rebooting. I've tried resetting but nothing works. It just reboots at random. This morning it rebooted 3 times in an hour. Is anyone else having this problem? Oh I'm using an optical cable and I have already change the setting that needs to be changed for that.
What environment do you experience the issue in?
(noisy office, quiet kitchen, etc.)
Living room. I have an Amazon echo that controls various things (phone, lights, DirecTV, Soundbar).
When did you start to experience the issue? Did it work correctly previously?
It did it a couple of times at first. I just thought it was downloading something or updating. Happening a lot more now. Only had it about a month so far.
Any troubleshooting steps you took
I have looked at this issue and they recommended Rebooting. I have done that and it hasn't helped.