Thanks for writing in! Sorry about the poor audio experience, but would be happy to help!
Let us know so we can further assist!
Tony A - Community Support
This is really BAD. I too started experiencing for the first time (after 2 months of ownership) sound cutting. It seems that this problem is happening a lot. I think Bose should address this issue quick or suffer bad PR on social media. #lemonlaw
Does anyone from Bose have an estimated time frame as to when these problems will be resolved???
1. Sound cutting out
2. HDMI Arc cable won't work
We have done the procedure you mentioned and it worked for awhile. However, now we cannot get it to work again following the same process?????? Crazy.