scuba_maldives
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Dec 11, 2020

Re: Soundbar700

My soundbar 700 is cutting off few times a day.making a cracking noise then sound goes off.

 

The only way to recover from this situation is to remove the mains plug from the 700 and re-insert.

 

The system has been working great up to now and nothing has changed.

 

Downloaded log for your use.

 

Ian.

mbrassard
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Jun 6, 2020

Re: Bose Soundbar 700 sound cutting out

Hi Vicky,

 

I have got this problem for months.

 

So, I have moved my wireless router from 1 to 4 feet from my sound bar, and I disconnected both ends of power cable and optic cable for at least 30 seconds. It has worked without any interruption for 4 days.

After another sound cut out, I have moved my DVD player from 1 to 2 feet from my sound bar. Everything is working fine now after 7 days.

Thank you very much for your support.

Regards,

Marc B.