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mercylott
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Apr 13, 2019

Bose audio HDMI & OPTICAL

My bose 700 on hdmi works but defaults to the soundbar not the tv. And on Optical, Alexa doesnt work! HELP!! Sound is awesome though!
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Re: Bose audio HDMI & OPTICAL

Hello Mercylott,

 

Welcome to the Community!

 

Thank you for reaching out to us and also from been clear from your previous post.

 

The connection whether HDMI or optical should not have interference with ALEXA however to fix this I recommend you make sure nothing is blocking the mic when you give a command to ALEXA on a an optical connection.

 

If this still persists, delete and reinstall the app, connect the speakers and set up Alexa.

 

Let us know how you get on.

 

Kind regards,

Prince_O