Bubbaloo
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Dec 24, 2018

Re: Bose soundbar 700 with bass module 700

Do you think it’s just placebo effect or did you really notice a difference?
Rafaelsilva
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Dec 25, 2018

Re: Bose soundbar 700 with bass module 700

BASS.pngMOVED BASS FOWARD, SOUNDBARD UNDER THE TV. CLOSE TO THE WALL.Bubbalo

 

Yes, i moved the item like this.

 

There was a improvement on the SOUND BASS not on the clean sound. then i moved back to its orignal location by the side of the TV and soundbar

Ilovemusic
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Dec 28, 2018

Re: Bose soundbar 700 with bass module 700

Hi,

No it works because it vibrates now. Mine didn't before. I'm not an acoustics expert but but setting the headphone up closer to the soundbar effectively you have  made the room smaller. That tells me the speaker is wrongly set. I think it's software because when you connect it it sends a wicked connection thump.

 

Bubbaloo
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Dec 24, 2018

Re: Bose soundbar 700 with bass module 700

Thanks for the diagram. Are you satisfied? I believe they have to fix the software man because hardware seems to be okay.
Rafaelsilva
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Dec 25, 2018

Re: Bose soundbar 700 with bass module 700

Bubbalo

I said that before that seems like a firmware (software issue)

I am sending my sound bar back to bose they sending me a new one.

Ilovemusic
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Dec 28, 2018

Re: Bose soundbar 700 with bass module 700

Keep us updated buddy. I've just written a big email to customer service asking them to take mine and test it. I want to keep it but i need it looked at. If we just do nothing they wont

clprice
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Dec 26, 2018

Re: Bose soundbar 700 with bass module 700

I tried the suggestion of placing the adaptiq as close to the soundbar as possible and it helped a ton!

This is incredibly annoying though. The software is completely broken! Bose, fix your crappy software!!! It's absolutely crippling your hardware.
Bubbaloo
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Dec 24, 2018

Re: Bose soundbar 700 with bass module 700

That’s great. I was worried it was just a placebo effect but it does really help.
Bubbaloo
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Dec 24, 2018

Re: Bose soundbar 700 with bass module 700

Keep us updated. Thank you for doing this as it will help us figure out our issues as well
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Rafaelsilva
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Dec 25, 2018

Re: Bose soundbar 700 with bass module 700

The replacement will be the last thing i try.

 

If does not work i will call them and polite ask for my money back. and if they refuse i will bring all this issue to media.