I just got the new internet connection. After saying alexa m getting orange light 4 Times. I restarted it after 30 sec , reinstalled the app, tried manual set up by pressing vol- and play pause button on the speaker, but nothing is working. My speaker is just close to wifi. I am not sure if i have to connect the speaker manually or have to do anything else.
Thank you for posting and welcome to the community. I would be happy to help with this.
Is this the Home Speaker 500 or the Soundbar 500 that you have?
As you have changed your internet connection, you will need to give the speaker your new Wi-Fi information to be able to use it with the internet. We do have a page with instructions on how to do this for the Home Speaker 500 HERE and the Soundbar 500 HERE.
Once you have connected to your new network you will be able to use your speaker as you were before.
I hope this helps and let me know if you have any further questions.
Keith L - Community Support
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