Brand new BOSE 500 Home stuck in "update loop of death"
I have just bought a brand new BOSE 500 Home.
I had to update the firmware right away and its stuck in the update loop of death that apparently happens to a lot of people.
What is going on here. I thought BOSE was supposed to represent quality hence the premium price tag? You really need to up your game on this guys and girls as it seems the issue has existed since mid 2019 at least according to the forums.
BEFORE any BOSE people post
YES - I have turn it off an on again (unplugged, waited a minute)
YES - I have rebooted my rooter. Its a fast connection, its not the router at fault.
YES - I have performed a factory reset (holding + plus aux at same time for 10 seconds).
Still I have to do the update, and still it never finishes updating.
Does anyone have the latest manual file for the BOSE 500 home that I can try as Ive heard some people having joy with this.
Otherwise I guess Ill have to send this thing back.
I would like this resolved,