May 23, 2019
So I am able to add the Bose Home Speaker 500 to a group, but agree, I dont really see much point if you still cannot play them all at the same time. Definetly misleading in the firmware release notes. Hopefully this feature will get added soon as I have been waiting 6 months since I was originally mislead when I purchased the speaker thinking it would already have this ability.
Thank you for reaching out today. Grouping speakers lets you simultaneously play the same content on speakers in the group. This is useful when coverage of a larger area is needed—like during a party, for example. The new update allows you to create a group of Bose Speakers and use voice control to play to the group via Alexa. This does not allow you to play to a third-party speaker, like an Amazon Alexa speaker (Dot/Echo/etc) at this time.
To create a group using Alexa:
If you have multiple speakers in your group, you can choose which one responds to your voice requests by making it your Preferred Speaker. By default, Alexa makes the first speaker you add to a group the Preferred speaker. However, you can change this at any time in the Alexa app by going to Devices > [select the group] > Preferred Speaker. Next to Setup, tap + and select a speaker.
I hope this information answers any queries anyone has.
May 26, 2019
So are you planning to make it where third party speakers (say an Alex device produced by Amazon) can work in the same group as the Bose speaker (say the sound bar 500 that I just bought thinking this would work)? If so, what is the planned release date for the feature?
I’m really surprised there is a group feature in the Alexa app that I can add Bose and Alexa Amazon devices to, but I can’t play them together. Quite disappointed actually as this was the driver for the purchase. If this isn’t planned, it will probably go back to the store.
Jul 3, 2019
According to the announcement made by Amazon last year and an explosion of blog posts explaining it "Amazon is also rolling out its multi-room audio feature to third-party hardware". Which mean now it should be possible for users to user multi-room feature in Bose Home Speaker 500 (which I own), Soundbar 700 and 50, pending upon the development of same by Bose as OEM.
Original Announcement by Amazon about opening multi-room feature to products with Alexa built-in:
Amazon explaining about multi-room:
Post by Android Police reporting upon development:
Given above info, it'd be safe to say that this feature is no longer restricted from Amazon's side and requires further development by Bose.
Jul 4, 2019
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Aug 17, 2019
I ended up using a Echo Input connected through Bluetooth with the mic disabled to accomplish this. Only cost $20
Sep 30, 2019
This is crazy. You advertise that you can play music through the whole house, all linked together. I’ve thrown out my boxes and spent over 1.7k on speakers. You all completely mislead me!!!