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Feb 11, 2020

Can you “save” a grouping of speakers?

I have 2 Bose Home Speaker 500s. Nearly every time i play music, I group the two of them on the Bose app.  Is there a way to save this group so I don’t have to recreate the group every time I play music? It would be helpful to save the grouping, maybe give the group a name and chose that group name when I play music instead of making the same group over and over.

if not, I suggest this as a feature for Bose to consider adding.

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Re: Can you “save” a grouping of speakers?

Bose Best Answer selected by Moderator Keith_L

Hi Thomasleeclarke,

 

Thank you for posting and welcome to the community.

 

The Home Speaker 500s, when grouped in the app, should stay grouped together until you disband the group. There should not be any need to re-create the group each time you use them.

 

However, there are a few things that can cause the group to disband before you might want it to. If one speaker was to lose power or internet connection, or you were to start one of the speakers playing via Alexa or Google Assistant. This can cause a Bose Music app group to disband.

 

If you want to keep the speakers grouped when using voice commands, you can do so with Alexa, but not Google Assistant at this time. To create a group for Alexa you would need to follow these steps.

 

Currently, only Bose Music speakers can be grouped this way, adding other speakers to the Alexa group will not work.

 

I hope this helps. Let us know if you have any further questions.

 

Keith L

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Re: Can you “save” a grouping of speakers?

Bose Best Answer selected by Moderator Keith_L

Hi Thomasleeclarke,

 

Thank you for posting and welcome to the community.

 

The Home Speaker 500s, when grouped in the app, should stay grouped together until you disband the group. There should not be any need to re-create the group each time you use them.

 

However, there are a few things that can cause the group to disband before you might want it to. If one speaker was to lose power or internet connection, or you were to start one of the speakers playing via Alexa or Google Assistant. This can cause a Bose Music app group to disband.

 

If you want to keep the speakers grouped when using voice commands, you can do so with Alexa, but not Google Assistant at this time. To create a group for Alexa you would need to follow these steps.

 

Currently, only Bose Music speakers can be grouped this way, adding other speakers to the Alexa group will not work.

 

I hope this helps. Let us know if you have any further questions.

 

Keith L

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Feb 26, 2020

Re: Can you “save” a grouping of speakers?

I ran into the same issue, and here is Bose's tech reply :

 

"In regards to the speakers not staying grouped, as we have had to comply with new US power saving laws the speakers will go into standby mode after 30 minutes of no usage/playing music. If you're leaving the speakers without using them even if they're grouped for more than 30 minutes they will go into standby to conserve power."

 

I really wish the grouping would stay after the speaker going into sleep mode, i hope they will include that in a near future feature release !

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Feb 26, 2020

Re: Can you “save” a grouping of speakers?

Hi,

 

i see that the topic is marked as "resolved" where it is not the case (for me anyways)

 

I am still sitting with the issue, and as far as i know the statement from Bose's tech is accurate (see above)

 

I am just wondering if this is something looked into, and if a future firmware release will fix it ?

 

Thanks

 

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Re: Can you “save” a grouping of speakers?

Hey jbossert,

 

Thanks for posting! Sorry that you're experiencing some problems with the grouping of your speakers.

 

When your speakers are going into standby, are you losing the group?

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Feb 26, 2020

Re: Can you “save” a grouping of speakers?

Hi Charlotte

 

Yes, grouping stops when they go to sleep. meaning i have to re-group them really often, which really makes the grouping unusable / too convoluted to be used

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Re: Can you “save” a grouping of speakers?

Hi JBossert, 

 

Thank you for coming back to us! 

 

This has been raised to our development team and there is no update at this time. We do not know if this is going to be something that will be implemented in our systems. 

 

I'm sorry I couldn't be of more help to you. 

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Re: Can you “save” a grouping of speakers?

Can you at least make grouping easier in the app, or as a widget in Android?

I would love to either:

a) Have a "re-group last group" in the app home screen

b) Have a "re-group last group" as a widget on my Android screen

c) Be able to save the group as "Group X" and then be able to quick select "enable Group X"

 

I have my portable speaker grouped with my Home 300 and it is annoying to have to re-group this every day. As a workaround I mute music instead of stopping it, but this is also not ideal.

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Re: Can you “save” a grouping of speakers?

Hi heartface,

 

Thank you for the suggestions! It's always great to have suggestions of how you would like to see features implemented, as well as ideas for new features! I'll be sure to pass these ideas along to the development team as well, so they know this is something you would be interested in seeing too.

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Oct 1, 2020

Re: Can you “save” a grouping of speakers?

Hi,

 

I totally agree on the previous users request : please make the GROUPING function easier, since the grouping can't be saved after the Bose Home 500 goes on standby mode.

 

This is really disappointing when you invest into 2 Bose Home 500 speakers, which is worth more than 650 euros...

 

An update about the GROUP function will be so welcome. Thank you. Jeremy